Money Talks News: Best Retail Return Policies
Wed, 20 Nov 2013 13:14:17 GMT —
"Hi! Would you like to try on this bracelet?"
"I really think that people sometimes choose to shop with us because they know if they're unhappy with a purchase they've made, that we'll fix the problem."
Buy anything from Nordstrom and if you're not happy, you can return it. You might think people would take advantage, but 11-year veteran, Jennifer Drake, says no.
We don't think people abuse it. We deal fairly with our customers and we think our customers are fair with us.
Whether it's something for you or maybe a holiday gift, there's nothing worse than finding out a purchase can't be returned. So who does have the best return policy in retail?
When it comes to bricks and mortar, it's hard to beat Nordstrom: they accept returns or exchanges anytime.
Macy's gives you 180 days, and if you've got the proof of purchase sticker, you don't need a receipt.
Target prints a 90-day deadline on its receipts, but electronics usually have to be returned within 45 days.
Costco will take most things back for a full refund, even shipping and handling. But electronics have to be returned within 90 days.
What's important is that before your purchase something, you need to find out what that return policy is.
And you need to take special note of exceptions, like maybe electronics. Because unfortunately, few stores are like Nordstrom and have a policy of no policy.
If you're more of an online shopper, piperlime lets you return anything. Zappos gives you a year. Both provide free return shipping with pre-printed labels.
Bottom line...Liberal return policies are part of a good shopping experience.
Now what you need is a more complete list of the return policies of lots of stores and we've got them waiting for you right here at moneytalksnews.com.
Just do a search for "return policies."
For Money Talks News, I'm Stacy Johnson.