After months worrying about whether or not people who did business with disgraced business owner Jo Leigh Ares would get their money back, there's a sign of hope.
"They need to submit a formal consumer complaint form and they need to provide any evidence they can, said Amy Morehouse, the General Council for the Manufactured Housing Division. As soon as we get that evidence we will start investigating every complain.
The Texas Department of Housing and Community Affairs are going through all complaints against The Park Girl Mobile Home Sales business in La Feria.
Its owner is facing mounting criminal charges for theft.She's currently out on bond.
Our investigation into her has led numerous other alleged victims who didn't get their deposit money back for mobile homes they purchased to come forward.
We had about one complaint a month ago before the report went to the media, said Morehouse. We had more probably one more that had just come in two or three days before. Once it went to the media we've had about 85 consumers call in and complain.
Amy Morehouse says since the complains, The Park Girl business owner's license is no longer active and they are going to pursue further action against Ares.
"We are going to be proceeding in two cases, said Morehouse. One will be for the Home Owner Recovery Trust Fund cases. On the other one we will seek revocation of her. Morehouse says their organization will be able to resolve most consumers complain against The Park Girl owner.
We also spoke to a financing company used by La Feria's The Park Girl business. In an e-mail, loan officer Chris La Cross of La Cross Financial asked customers who have received a mobile home from Ares, to contact the company with questions regarding purchases from the business.
A sigh of relief for many of Ares customers who say they are finally getting answers.