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McAllen residents leave forum with questions unanswered

Emotions ran high Thursday evening as the city of McAllen hosted a public forum at Las Palmas Community Center to discuss the flooding that engulfed its streets.

Emotions ran high Thursday evening as the city of McAllen hosted a public forum at Las Palmas Community Center to discuss the flooding that engulfed its streets.

While the city is still gathering data, there are reports of nearly 2,700 homes that were swamped with water, leaving people wondering, how severe flooding even happened?

"The entire drainage system was at full capacity from the day before and so there was minimal room for the water to drain to,” said Elvira Alonzo, City of McAllen’s Public Works Director.

However, that is not the only concern as residents are still waiting for a response from the city.

“Nothing has been resolved, all they say is, 'We're looking at it, we'll get back to you, talk to city hall,” said McAllen resident, Lori Soto.

Even after the meeting, people said they still have unanswered questions.

“I still feel like it needs more. It still needs fixing issues to prevent things like this from happening again,” said Miguel Carpio of McAllen.

City officials suggest that people call their insurance companies, make sure they have flood insurance and keep record of all damages caused by the storm.

If you are in dire need of help, the city recommends calling the Crisis Clean-up Hotline at 1-800-451-1954.

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